Frequently Asked Questions
Will I receive a confirmation of my transactions?
Upon completion of your purchase, you will receive an email that contains an attachment of encrypted PDF Certified Document or the download link(s) to the electronically certified document(s). The amount of time it will take to deliver the Electronic Certified Document(s) will depend on your email server. It is normal to have to wait for a couple of minutes before receiving an email to your inbox. MAKE SURE YOU CHECK YOUR SPAM FOLDER.
What if I have questions or concerns about my transaction?
Please contact Orange County Clerk of Courts online by visiting our website Request Copies page.
What are the benefits of electronic certified court documents?
Electronic certified documents can be purchased online anytime, anywhere, 24-hours a day. It is fast, easy and convenient. Electronic certified documents are more secure and environmentally friendly in comparison to paper certified documents.
Will electronic certified court documents be accepted by other agencies?
Yes, however you should check with the agency to confirm whether they will accept an electronic version of the court document or if a paper copy is required. If so, you can print a paper copy of the electronic certified court document.
Can I reuse the electronic certified court documents I purchased?
Yes, one of the benefits of using electronically certified court documents are you can re-print and re-use them as many times as you would like.
How long are electronic certified court documents available for download?
It is recommended you download and save the electronic certified court documents as soon as possible after purchasing. However, the document will be available to download for 45 days after the purchase date.
Do electronic certified court documents expire?
No. Electronic certified court documents are valid from the time they are created and do not expire. Each electronic certified court document has a unique tracking number and is digitally signed by the Clerk of Courts. Electronic certified court documents can be verified at any time.